Art Flagg, President/Owner
Art Flagg is the fearless leader of a very warm and positive team that run a half a dozen Groves Assisted Living homes in Tucson, Arizona. Each home is designed and built specifically for seniors in need of assistance with their daily activities. They are secured in a gated, beautifully landscaped community.
Each home has a maximum of 10 residents with private or companion rooms. Certified caregivers are on duty 24 hours a day and a caregiver to resident ratio of 1 to 5 during all waking hours. Three nutritionally balanced meals are prepared and served in each home along with daily snacks.
Art’s words are a prime example of why this Groves Assisted Living concept showcases the kindness and eye on quality that has made their business a success.:
Please tell us your mission statement.:
Our Mission is: Provide individual care in a comfortable and secure environment. Our Philosophy statement is: All people deserve a life free from fear, pain and isolation.
How long has Groves been in business and how long have you been with the company?
Groves has been in business since 1996. It was started by me and two other colleagues that were in the building business at the time. One of them was involved with caring for elders with his wife. They had the idea and the expertise while I and the other partner were originally only financial contributors.
Please tell us a little bit about your journey in the company.
As above, three of us got together and essentially expanded on the idea that had been pioneered by one of the partners. Our goal was to build several assisted living homes and build a business that would build equity while helping others.
Did you always know that you wanted to be in this industry?
Prior to meeting my partners I did not know much about adult care. I had only been exposed to senior care in conjunction with the care of my grandparents in nursing homes.
What do you see as an area of growth in the upcoming years in your industry?
The growth potential is strong but it must be preceded by an national economy that provides the opportunity for elders to recoup the equity and savings losses that they have experienced during the past 4 years. Once these losses have been mitigated, there will be the need for more homes like ours to fill the need for care of the elderly as they approach the end of life. I see more emphasis on “in home” care for those who are fortunate enough to afford such care. One fallacy of thinking out there is that the baby boomers are my market. Since my average resident is 85+/- years old, it will be about 15 to 20 years before the baby boomers will require my type of care.
What makes your business different from others like it?
My business is different in that Groves takes nearly every type of individual. We specialize in the care of those with dementia, behavior problems, Alzheimer’s and ambulatory issues. Many of my competitors are ill-equipped to care for the vast range of clients that we accept. One big reason for this difference is that Groves are one of the only facilities that offers a secure campus. In other words, our properties are secured with gate controlled wrought iron fencing. This benefit allows residents to move about outside without fear of becoming disoriented and lost. This is particularly important with Alzheimer’s clients. Finally, we have a superior reputation for great care in clean comfortable and secure homes by experienced care givers who have been with us an average of over 5 years.
What message via Groves do you try to bring to others every day?
Our message is, as our philosophy states, all our seniors deserve great care in comfortable surroundings provided by the most professional and capable caregivers. We live that every day and our residents and their families regularly thank us for the great, compassionate care that we provide.
If you had one wish for Groves, what would it be?
I wish that the economy would improve so that I could implement the many additions to the facilities and the care procedures that are available but require additional financial investment that is simply not possible today. I would most like to add more activities and do some significant upgrades to the facilities.
Please visit the Groves Group website.
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