Co-Op Web Team Members Reminisce and Look Ahead


Team members recall how they first met Ana, and why they are still part of the Co-Op Web family.

I met Ana in the winter of 2003, when she rescued me during a nervous breakdown in the desert. It’s a testament to her compassion that she patiently handled a neurotic Easterner clinging to the ceiling like Claude Cat at shadows, thinking they were scorpions. My favorite memories of living in Tucson (which I loved) were the cafe meetings, hearing about the latest client.

In the last fifteen years, Ana’s been consistently upbeat, professional, and always seeking out new challenges. What I’ve learned about her in that time: she conducts business with integrity, and nurtures relationships by having character. Very rare in any industry.

It’s been an honor and a true pleasure! I hope it continues for another fifteen!

Ursula Osteen, Designer/Illustrator/Programmer

I met Ana several years ago and she was kind enough to help me out and help me get started. Ana is very driven and wants not only herself to succeed, but her employees and clients as well. She has really embraced the ever-changing technology climate that we work in, in order to succeed.

Nora Canon, Social Media Marketing Assistant Manager

Ana and I met through my mother, who referred Ana to me for Shiatsu treatment in 2003 or 2004. They were neighbors who became fast friends with a lot in common. Mom had been a powerful businesswoman in a male-dominated field in the ‘70s, and could relate to Ana’s familiar next-generation experiences. They also shared a great sense of humor.

Not long after, Ana began utilizing my services as a graphic designer, editor and writer, and I’ve thoroughly enjoyed working with her ever since.

Ana has always been a joy to work with, sharing humor and compassion, and a delight in the flexibility of dancing with the challenges of life, deadlines and last-minute changes. As long as Ana is in business, I will be offering my services to her. I am honored to be a small part of the Co-Op family.

MJ Ali, Editor/Writer

I first met Ana in 2005, shortly after I graduated from college and started working at a marketing firm in Tucson. What I first noticed about Ana was that she seemed willing to do anything it took to make her clients happy. When she was in a tough situation, she would handle it with integrity and always took the high road. The more I worked with Ana over the years, I came to see her as a warm, strong (yet gentle) soul who cares deeply for others while also caring about the mark she makes on her community.

When I lived in Tucson, Ana was someone I most looked forward to seeing at events I knew we’d both be attending (for work or fun–usually a combination of the two). Her warm smiles and sincere hugs always made me feel “seen.” For me, having the chance to work this closely with her feels like an opportunity that was 10+ years in the making… and I’m looking forward to what comes next!

Shannon Franklin, Writer/PR

Congratulations on your 20th Anniversary, Ana, to you and to everyone who has helped make Co-Op Web all that it is today. It’s hard to believe that 12 years have passed since our first awkward phone call after having been introduced long-distance by a mutual friend.

At the time, I was at a fork in the road that was my career. Do I seek a new position in a more familiar industry or do something completely different and follow my heart into the nascent field of web development? I knewthat I didn’t have much time to decide.

At 51 years of age, I was certainly not your typical young web guru, and I’m not sure you really knew what to make of that. I had little experience and didn’t try to pretend otherwise. On top of that, I live in Virginia, which is a world away from Arizona. When we hung up I didn’t think I’d ever hear from you again. But something must have clicked because a week or two later, my phone rang. You needed help on a new website and your regular designers were in the middle of other projects. When we hung up the decision as to which road I would take had been made.

Over the next decade we worked together from a distance, yet as closely as if we were sitting in the same room. Email was our communication medium of choice. With time you became an enduring and very welcome personality in Ann’s and my life. And now, although I’ve chosen yet another path for my last few working years, we both still consider you a friend.

These days I’m hard-pressed to name all the different web projects we worked on together. And although I’ve never been to Tucson, after having built or worked on so many local businesses websites, I feel that I know and awful lot about the restaurants, shopping centers, hair salons, and myriad other businesses that dot the area. And I am proud to have worked on them as part of Co-Op Web. I only hope each of those business owners appreciate how much time, effort, detail, and (dare I say it) love went into making their business websites look and work as well as they do.

So again, congratulations Ana, on successfully steering Co-Op Web through its first 20 years. And thank you, for giving me a chance, for allowing me to work with you for all these years, and for letting me get to know you.

Jim Pietrangelo, Web Programmer

I met Ana not too long ago when she approached me for an internship and the experience that I’ve had here since joining has been unusual and invigorating. Over time I have been introduced to many new ways of writing and researching, as well as addressing public relations through my blog posts. Ana has been incredibly patient and encouraging. It has been a challenge and an honor to work with such dedicated people and learn from their expertise and I’m excited to see where else the internship and the company will take me!

Abigail Edwards, Intern

Thank you, Ana, for 20 years, and here’s to 20 more!

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